Your Privacy Matters
Unlike some health apps, we take your privacy seriously.
You can read our full privacy policy below.
Privacy Policy
Effective Date: 1/1/2025
Last Updated: 5/31/2025
What Information We Collect
Health Data: Information you enter yourself and data from outside sources that you connect or agree to connect.
Personal Information: Name, email, and account preferences.
Technical Data: In-app usage information only.
How We Use Your Information
- Provide health tracking and personalized insights
- Improve our services and develop new features
- Communicate with you about your account
- Comply with legal requirements
We never sell or share your data without your consent.
When We Share Information
We only share your information when:
- You give us explicit permission
- Required by law
Your Rights and Controls
- Access: View your data anytime
- Correct: Update inaccurate information
- Delete: Request account and data deletion
Data Security
We protect your information with:
- End-to-end encryption
- Secure cloud storage
- Regular security audits
- Employee access restrictions - staff cannot routinely view your data and can only access it when resolving technical issues
Data Retention
- Active accounts: Data kept while you use our service
- Deleted accounts: Data removed within 30 days
Children's Privacy
Our service is not intended for users under 13.
Regulatory Compliance
We comply with applicable privacy laws including HIPAA.
Changes to This Policy
We'll notify you of significant changes via email or app notification.
Contact Us
Privacy Questions:
For complaints or concerns, you may also contact relevant regulatory authorities in your region.
This policy governs Pome Health and related services provided by Pome Health Inc.